The wait has finally come to an end and NBA 2K24 is officially out for the public. For over two whole months, the franchise had teased various updates and features of the newest installment. Fans were overly excited about this release and several streamers claimed that it was the best 2K game ever. So far things have been going smoothly, at least in terms of sales. But the game itself encountered a problem hours after its release.
NBA 2K24 was released to the public on September 8, 2023, at midnight across all time zones. Leading up to this point, NBA 2K announced several upgrades and news outlets warned fans that it would be a massive game to download. Over the years, 2K has encountered several issues which haven’t affected the gameplay in any way. But this time the issues revolved around server accessibility and crossplay.
Servers are down #NBA2K24
— NBA 2K24 Intel (@2KIntel) September 8, 2023
Within five minutes of its release, NBA 2K24’s servers were inaccessible. This is most likely due to server overload as thousands of fans were online at the same time. This isn’t usually the case with NBA 2K but is still solvable. The game will most likely conduct maintenance breaks over the coming weeks to ensure that fans do not run into problems frequently. 2K also released a manual on how to reboot and avoid the server error.
How to fix the error code on NBA 2K24?
NBA 2K24 was quick to address the issues fans have been facing since the game was officially released. However, there were a few additional issues that 2K referred to that might cause a hindrance. The official site claimed that the error codes “EFEAB30C” or “4B538E50” mostly occur if you haven’t downloaded the latest data for the game. It also means that you will not be able to access the game until you download and install the update.
Nintendo Switch users will have to restart their devices and boot up NBA 2K24. Re-confirmation of the email will also sort things out. Users will have to log on to the official site and send an email verification. Errors can be caused if there are more than five accounts as it would not allow server access beyond the limit. Sometimes, errors can also be caused if you accidentally delete reserved space on your console’s hard drive.
Servers should be good now #NBA2K24
— NBA 2K24 Intel (@2KIntel) September 8, 2023
Another issue that causes errors is if your data is out of sync. The best way to avoid this is to sit on the “Play Now” menu until a message pops up. It will ask you to go back to the main menu, which is when the syncing will take place. There is also the possibility of softwares blocking access to the servers on PCs.
For this open the Windows Menu > type “CMD” and press enter > enter “pathping -n 104.255.107.131” in the command prompt > copy the statistics that appear and paste it on notepad > go back to the command prompt and type “tracert 104.255.107.131”, press enter. After the trace is complete, copy the information on the window, and email it to NBA 2K along with whats on the notepad.